REFUND POLICY

Return Policy

Unfortunately we do not except returns unless we have delivered the wrong item. In which case you can send the item back and we will send the correct one.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vitosbikes@gmail.com Please note that returns will need to be sent to the following address: 17401 Woodruff Avenue, Bellflower CA 90706, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vitosbikes@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.